FAQS

Carnac Moto offers premium motorcycle riding gear, including armored hoodies, riding shirts, textile jackets, riding jeans, and protective accessories. Our products are designed to provide the perfect balance of safety, comfort, and everyday style.

Yes. Our motorcycle hoodies and riding shirts feature abrasion-resistant aramid fiber reinforcement. Selected models also include CE-certified armor for impact protection. Please check the product description for the exact protection features.

Some products include CE Level 2 shoulder, elbow, and back protectors, while others are available without armor. The product page will clearly state what is included.

Yes. Many of our products are available in both With Armor and Without Armor options. Simply select your preferred option before adding the product to your cart.

Yes! We offer customization on selected products. You can add your own name, company logo, motorcycle club logo, or custom design. Contact us before placing your order for custom requests.

Please refer to the Size Chart available on each product page. If you're unsure, contact us with your height, weight, and chest measurement, and we'll recommend the best size.

Yes. We proudly ship worldwide. Shipping times vary depending on your destination and the shipping method selected at checkout.

Estimated delivery times:

• UK: 2–5 Business Days
• Europe: 4–8 Business Days
• USA & Canada: 5–10 Business Days
• Australia & New Zealand: 7–12 Business Days
• Rest of the World: 7–15 Business Days

Please note that customs clearance and holiday periods may occasionally cause delays.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number so you can monitor your delivery.

We accept secure payments through Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.

If you're not completely satisfied with your purchase, you may request a return within our return policy period. Items must be unused, unwashed, and returned with their original tags and packaging.

Please contact us within 48 hours of receiving your order and include your order number along with clear photos of the item and packaging. We'll resolve the issue as quickly as possible.

If your order has not yet entered production or shipping, we'll do our best to modify or cancel it. Please contact us immediately after placing your order.

Absolutely. Our motorcycle apparel is designed to provide riding protection while maintaining a stylish casual appearance for everyday use.

• Remove all armor before washing.
• Machine wash on a cold, gentle cycle.
• Do not bleach.
• Air dry only.
• Do not tumble dry.

Always follow the care instructions on the garment label.

If you have any questions, our customer support team is here to help. Simply use our Contact Us page or email us, and we'll aim to respond within one business day.